Webinar: CRICOS: Third Party Arrangements & Management
This webinar will unpack legislative and regulatory obligations and share practical strategies to meet obligations. Participants will also explore key updates, including expanded PRISMS reporting requirements and the education agent commission ban for certain student transfers and what constitutes an agent commission.
Description
Education agents play a vital role in Australia’s international education sector. However, when partnerships with education agents are not managed effectively, they can quickly become one of the most significant compliance and reputational risks for CRICOS providers.
Under the ESOS framework, providers remain fully accountable for the conduct of their education agents. This goes far beyond simply having an agreement in place. Robust written agreements, accurate PRISMS records, active monitoring of agent performance, and timely corrective action are all essential elements of building strong and compliant education agent partnerships.
With recent changes to the ESOS Act 2000, the National Code 2018, and the Education Services for Overseas Students Regulations 2019, it is more important than ever for CRICOS providers to stay across what has changed and what those changes mean in practice.
In this webinar, we will unpack your legislative and regulatory obligations and share practical strategies to meet your obligations. We will also explore key updates, including expanded PRISMS reporting requirements and the education agent commission ban for certain student transfers and what constitutes an agent commission.
Participants will gain practical strategies to strengthen internal processes, minimise risk, and ensure third-party arrangements meet legislative and regulatory obligations.
Topics Covered
- Legislative and regulatory obligations for CRICOS providers under the ESOS framework when engaging education agents
- Recent updates to the ESOS Act 2000, National Code 2018, and ESOS Regulations 2019, including PRISMS reporting requirements and the education agent commission ban
- Developing compliant education agent agreements and maintaining accurate records and reporting processes
- Monitoring education agent performance, managing non-compliance, and implementing corrective actions, escalation, or termination processes
Learning Outcomes
- A clear understanding of provider responsibilities and accountability when working with education agents
- Practical strategies to strengthen internal systems, minimise compliance and reputational risks, and improve oversight of third-party arrangements
- Confidence in identifying common risk areas and responding appropriately to education agent non-compliance
- Tools and approaches to ensure education agent agreements, monitoring practices, and reporting processes meet legislative and regulatory requirements
Audience
- CRICOS Compliance Managers & Officers
- Senior Managers
- International Student Managers & Coordinators
- Admissions Staff
Session includes
- Certificate of Attendance
- Webinar Recording