Deep Dive Webinar: RTO Standards Series: Quality Area 2 - Learner Support
In this engaging 90-minute webinar, participants will explore the updated requirements for Learner Support in the Outcome Standards. With a focus on practical strategies and actionable insights, this session examines both the strategic and operational impacts of Quality Area 2.
Description
In this engaging 90-minute webinar, participants will explore the updated requirements for Learner Support in the Outcome Standards. With a focus on practical strategies and actionable insights, this session examines both the strategic and operational impacts of Quality Area 2.
Topics include key learner support requirements, the significance of student wellbeing for RTOs, and effective complaint, appeal, and feedback processes. Participants will leave with a strong grasp of the updated learner support standards, an understanding of how wellbeing support differs from learning support and reasonable adjustment, and tested strategies for fostering an inclusive, responsive environment that champions student diversity and success.
Be up-to-date by registering for all the Deep Dive Webinars in this series:
RTO Standards Series: Quality Area 1 - Training & Assessment
RTO Standards Series: Quality Area 3 - VET Workforce
RTO Standards Series: Quality Area 4 - Governance
Topics Covered
- Learner support requirements
- Student wellbeing and how this impacts RTOs
- Complaints and appeals and feedback mechanisms
Learning Outcomes
- A solid understanding of the requirements under Quality Area 2
- Understanding of wellbeing support vs learning support and reasonable adjustment
- Strategies for promoting and supporting the diversity of VET students
- Strategies for addressing key changes in the legislation
Audience
These sessions are for compliance managers, RTO managers and anyone interested in the new Outcome Standards.
Session includes
- Certificate of Attendance
- Session recording